Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
Yes, organizations are encouraged to start using the Surface Support Portal (SSP) immediately.
To access the SSP, you need to have a tenant and at least one M365 admin center account. You can find it by navigating to admin.microsoft.com > Support > Surface Support Portal.
If you don’t have a tenant, you can create one at no cost. Step-by-step instructions for tenant creation are available in the support resources.
Surface Support Portal with FAQ
published by Gravity Computers Inc.
We LOVE what we do and we'll help your business find IT success. We'll get your computers, network, and servers in shape and keep your staff happy.
We go the distance to build technology solutions for your business.
Gravity Computers is an award winning IT Service company. Our past awards and achievements include Consumer Choice Award (in two consecutive years), BIV Fastest Growing Companies (2 years), A+ Rating with the BBB, and lots of Microsoft certifications along our 17 year history. We are Canadian and provide service throughout North America with the majority of our clients in Vancouver, BC, and the Lower Mainland.
Our boutique-like service supports Small and Medium Businesses from 1 to 150 users with the majority of our clients in the the middle range. We help with all aspects of IT from planning, deployment, programming, web development, server management, desktop helpdesk support and more.
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